Economy Shipping (2 - 7 Days) - Starting at $7.99

• Carrier will be USPS, UPS, FedEx or UPS SurePost.  
• Delivery time can be as soon as 2 business days or up to 7 business days.  (depending on your location)

Standard Shipping (1 - 5 Business Days) - Starting at $9.99

• Carrier will be USPS, UPS or FedEx
• Delivery time can be as soon as 1 business day or up to 5 business days.  (depending on your location)

Priority Shipping (1-3 Business Days) - Starting at $19.99

• Carrier will be USPS, UPS or FedEx
• Delivery time can be as soon as 1 business day or up to 3 business days.  (depending on your location)

Expedited Shipping (1 - 2 Business Days) - Starting at $24.99

• Carrier will be USPS, UPS or FedEx
• Delivery time is guaranteed within 2 business days.  
• Please be aware of shipping cutoff times - orders must be placed by 2PM (EST)

Express Shipping (1 Business Day) - Starting at $39.99

• Carrier will be USPS, UPS or FedEx
• Delivery time is guaranteed in 1 business day.
• Please be aware of shipping cutoff times - orders must be placed by 2PM (EST)

** UPS & FedEx does not count the day of shipment as a transit today **

Order Processing:

Direct Sports makes every attempt to process orders for in-stock merchandise the same day they are received.  Orders for in-stock merchandise received during the weekend (after the Friday cut-off time) will ship on the following Monday.  Order processing times vary for merchandise that is shipped directly from our vendors (Merchandise labeled as: Dropship item - ships from manufacturer).

Orders may be delayed if we experience any issues processing your credit card information.  Please make certain that you provide your correct Account Name, Billing Address, Card Type, Account Number, and Security Code.

UPS Next Day Saturday Air:

Saturday deliveries are available in select areas.  Currently, this option is not available for web orders.  If you are interested in having your package delivered on a Saturday, please call (800) 456-0072 for pricing and details.

Domestic UPS Delivery Transit Times:

To get accurate estimates, please refer to the UPS Transit Time Calculator by clicking on the UPS logo and going to the UPS site.  Use the "origin" postal code of 24134 for the Direct Sports warehouse location and "destination" postal code of where your package is being shipped.

Alaska & Hawaii & Puerto Rico:

Orders to the above areas will be shipped via USPS Priority Mail.  Please check the USPS Transit Time Calculator for actual expedited service options and transit times.  You may also call or live chat us for additional details.

Virgin Islands & Other US Territories:

Orders to the above areas will be shipped via USPS Priority Mail.  Please check the USPS Transit Time Calculator for actual expedited service options and transit times.  You may also call or live chat us for additional details.

APO & FPO Service:

APO & FPO orders are charged the Standard shipping rate and shipped via the US Postal Service.

Canada & International Shipping:

International shipments are generally subject to local import duties and taxes.  We are not responsible for, nor can offer any specific advice regarding any customs related fees that you may incur.  For specific information, please consult with your local government import office.

Return Policy:

We want you to feel completely satisfied with your purchase.  If for any reason you are not satisfied, you may return an item within 30 days from the original date of purchase.  Items that are being returned must be in new and unused condition.  Additionally, all original boxes, bags, packaging and literature must be in new condition and included with the returned product.  Please make sure the items you wish to return meet these criteria prior to proceeding.  Items returned outside of the 30 day purchase period will be subject to a 10% restocking fee.  Refused packages will be charged a 10% restocking fee.  Shipping charges will be non-refundable.

Bat Returns:

Bats that are new, unused and in the plastic wrapper may be returned for a refund within 30 days from the date of purchase.  New bats that have been removed from the plastic wrapper are subject to a return fee not to exceed 25% of the purchase price.  New, undamaged bats returned in the plastic with obvious ball marks will be considered "out of the plastic" and subject to a return fee not to exceed 25% of the purchase price.  Any marks, scratches or other imperfections resulting from the use, transport or storage of the bat while in the possession of the customer (in or out of the plastic) will result in the bat being considered "used" and will not be eligible for a refund.  All defective bats must be returned to the manufacturer.       

For more information - please refer to the returns & exchanges link at the bottom of the page.   

Direct Sports constantly searches for the lowest prices so you don't have to.  If you find a lower price, simply let us know!

Toll-Free:  (800) 456-0072

Email:  customerservice@directsports.com

Fax:  (540) 921-1475

Policies regarding price matching:

• Price match must occur at the time of  the purchase.
   
• Item must be In-stock and not on backorder at either Direct Sports or the competitor.
  
  
• Competitor's item must be identical to the one being sold by Direct Sports.  The product has to be genuine, authentic and available from the manufacturer.  
   
• Competitor prices must be advertised in the U.S.
   
• Price guarantee cannot be combined with competitor promotion codes, e-coupons, or discounts.  
   
• Auction sites such as eBay as well as marketplaces such as Amazon, Jet.com, etc. are excluded from price match guarantees.
   
• Items must be new and not used.
   
• Not valid on competitor misprint or other typographical errors.
   
• Direct Sports reserves the right to decline the price guarantee at any time.